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The Group for Group Admins

A meta-group for all of the Commons’ group admins so that the CUNY Academic Commons team can share information and keep you updated about changes to the site (and especially the Group interface). This group will also provide a way for us to get feedback from you about features you’d like to see added and ways we can improve the Group functionality.

Admins:

Help with getting a student signed up for my class website

  • Posted by Yana Kucheva (she/her) on September 2, 2020 at 6:09 pm

    Hello,

    I am a first time user of the CUNY Commons sites. I transitioned both of my classes from Blackboard to here this semester. One of my students is having trouble getting an account on CUNY Commons and I am getting concerned that there is no one to help us out. We have emailed the help desk a few days ago. I am getting concerned as it is a week into the school year and I cannot help my student with the error they are getting while trying to register. They get the following error message: “You don’t have permission to access /register/ on this server”

    What might we do to correct this error and have them register successfully?

    Thank you!

     

    Yana

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