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Problems with the ArtSee template

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  • #16209

    I want to report a problem I am having with the “ArtSee” template (elegant theme).
    The site where we are using this template is this one: http://bronxtech2013.commons.gc.cuny.edu

    I am trying to change the logo from the template using the ePanel from this template, it does not allow me to add a new image, i get this error: “Cheatin’ uh?”

    This link talks about such error: http://wordpress.org/support/topic/cheatin-uh

    And they mention about a bug with the elegant themes, which they indicated is fixed, and suggested updating to their latest version, here is the link: https://www.elegantthemes.com/forum/viewtopic.php?f=165&t=123301 (needs login to view the thread)

    I reported to the redmine site as well.

    Thanks in advance.

    #27732

    Hi Carlos – let me take a look and get back to you tomorrow. It maybe that we need to update the theme. Thanks for detailed info.

    #27733

    Hi Carlos – I installed the ArtSee theme and encountered the same issue you did. I can’t read the details of the fix (since I don’t have a login/password to Elegant) – but it seems to fix it on the Common, we will need to upgrade the theme.

    However, I did find a work around. If you go to Add Media on the dashboard, you can add your logo image there. Then copy the URL of the image, and go back to the same screen where you are getting the “Cheatin’ uh” error. Paste the URL into the text box, and click save. And the logo appears.

    Hope this helps. I attached a screenshot

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    #27734

    Thanks Scott for your quick responses. We are currently using the twenty twelve template and works fine so far. I will test it in another site to see if it works, but I agree with you that the template needs to be updated in the commons.

    Thanks again.

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