[Helen Keier]

Hi All,

I just went to update my blog (long overdue!) and the admin panels are missing. All I get are profile and tools, and those are missing a lot of sub-entries. I’ve tried Googling for an answer, and they all seem to indicate an installation problem?

Ideas?

Helen

[Luke Waltzer (he/him)]

Sounds like you’re in the admin panel for a site where you’re only a Subscriber, not an Administrator. Can you confirm you’re in the correct location? It should be http://yoursubdomain.commons.gc.cuny.edu/wp-admin/

[Sarah Morgano]

Hi Helen,

I’m sorry that you cannot fully access your blog. I believe that your role might have been changed from admin to author. I will create a ticket for this issue and let you know when your administrative access has been restored.

Best,

Sarah

[Helen Keier]

Thanks Luke and Sarah.

And if it matters, yes, I am seeing the correct location.

[Sarah Morgano]

Hi Helen,

Your administrative access should now be restored. Apologies on behalf of the community team for any inconvenience this may have caused and happy blogging!

Best,

Sarah

[Helen Keier]

Sarah, it’s working! Thanks so much!

Helen

[Author]

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