GIS / Mapping Working Group

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Leaflet Map Suddenly Not Loading

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  • #61532

    Good Morning.
    Perhaps this group can offer me some assistance.
    The map through the Leaflet plugin on my WordPress site is suddenly not loading.  The markers are there but when I open the page, I see the map for a second and then this (see attachment).
    I contacted Leaflet and was told that ” it seems you activated WMS layers for that map which could not be loaded. Navigate to the related backend page of that map and uncheck all
    WMS layers (in advanced editor).”  I am unsure what this means, as I have not made any changes, but I did as suggested, unchecked the WMS layers, to no avail: the map is still not loading.
    My project has been approved by my advisor, MALS, and the library but Stephen Wright is web crawling it and wants me to figure out what the issue is.
    Here is the site.
    https://brewingbronx.commons.gc.cuny.edu/
    Respectfully,
    Michelle

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    This topic was also posted in: New Media Lab - Forum.
    #61536

    Hi Michelle,

    One of the Commons community facilitators saw a tweet related to this and
    passed the issue on to our development team, which is currently looking
    into the matter. We will be in touch shortly.

    Best,

    Matt
    Director, CUNY Academic Commons

    #61537

    Thank you Professor Gold!
    I Tweeted at Leaflet because they were not responding to my submitted support ticket. And it worked! Someone replied with the information that I included in this morning’s post.
    As always, the DH support team at the GC is extremely helpful.
    Question: now that I am graduating, am I still able to remain in these groups on CUNY Academic Commons? My site is a living entity that is finished, but evolving. I want to add more bells-n-whistles to the site and could use a bit of support from your department. The Kingsbridge Historical Society has invited me to present and I want the site to be a bit more “techy”.

    Michelle

    From: Matthew K. Gold<mailto:noreply@gc.cuny.edu>
    Sent: Wednesday, February 7, 2018 9:28 AM
    To: Michelle Hope Zimmer<mailto:mzimmer1@gradcenter.cuny.edu>
    Subject: (GIS Working Group) Re: Leaflet Map Suddenly Not Loading

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    #61539

    Hi Michelle,

    Thank you! Yes, you will be able to keep your account — we do not delete
    user accounts on the Commons unless a user requests help doing that.
    However, if you will lose access to the CUNY/GC address with which you
    registered for the Commons, you may want to change the email address
    associated with your account. You can find instructions on doing that here
    https://codex.commons.gc.cuny.edu/changing-email-address/

    Once you have registered for the Commons with a CUNY address, you can
    change the email address to anything you’d like.

    Best,

    Matt

    #61544

    Thank you. How long do I have until I lose my regular email? Sorry to bother you with admin stuff, I was told that I would receive an email from the library regarding my new alumna status but have not yet.
    M

    From: Matthew K. Gold<mailto:noreply@gc.cuny.edu>
    Sent: Wednesday, February 7, 2018 9:51 AM
    To: Michelle Hope Zimmer<mailto:mzimmer1@gradcenter.cuny.edu>
    Subject: (GIS Working Group) Re: Leaflet Map Suddenly Not Loading

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    #61547

    Hi Michelle,

    I don’t know whether you will lose it — please write to IT (
    itservices@gc.cuny.edu ) to ask. I think that with the new(ish) email
    addresses, they may not be discontinued, but IT can tell you for sure.

    Best,

    Matt

    #61548

    Hello,

    I also work part-time at IT Services here at GC and can pass the info that “Existing student email accounts in the Microsoft-hosted student email domain continue indefinitely”. In these two links they describe in more detail what GC alumni have access to: https://www.gc.cuny.edu/GC-Header/Alumni/Alumni-FAQ

    https://www.gc.cuny.edu/About-the-GC/Administrative-Services/Information-Technology/IT-Policies-and-Procedures/Detail?id=25958

    #61635

    UPDATE: FIXED

    Marilyn Weber (CUNY Academic Commons) informed me that their developer has fixed the issue (YAY!) and hopes to have a fix in for everyone on Feb 13th.  If anyone else encounters this issue, please contact…
    support@cunycommons.zendesk.com
    Thanks DH, New Media Lab, @sklein, and CUNY Academic Commons for all of your help.

    Michelle

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