I need to add a new administrative user to our public iTunes U site, but it doesn’t look like I have rights to do this. Does administrative user management need to be handled through Stephen, or someone else at the central office?

I need to add a new administrative user to our public iTunes U site, but it doesn’t look like I have rights to do this. Does administrative user management need to be handled through Stephen, or someone else at the central office?

[Stephen Landau]

Currently, I am the University-wide primary administrator and am the only
one who can add or delete site administrators from access to iTunes U
sites directly through iTunes. However, site administrator access is also
provided to those individuals who are defined to the iTunes U site admin
role in Blackboard.

By sending your request to add or delete an individual to the Blackboard
role to Kraf Valcin through established channels, you will achieve what
you want to do. This will provide such access only through the Blackboard
iTunes U configuration panel:

To access the iTunes U site with admin privileges directly through iTunes
U, without going through Blackboard using an individual’s Apple ID and
password, you must let me know. The convention is that for new sys admins
Apple IDs must be their campus e-mail address.

I will work with the CIS Application Support team to establish a
simplified, more direct process.

For now, I suggest you alert Kraf and myself to any changes you request.

Steve

Stephen Landau
Business Process Manager
Project Management Office
Office of Computing and Information Services of
The City University of New York