Help

If you feel confused, or you’re having trouble doing something, or you just want to learn more about how the Commons works, you’ve come to the right place!

Why not first take the tour?

The Commons has many avenues for help and support, including:

- Feedback and Bug Reports – click on the gray FEEDBACK button next to the scrollbar on the right-hand side of the page
- Frequency Asked Questions wiki page
- WordPress Help!!! Group
- Help blog
- Email support

We invite our users to get more involved in our development process by joining our ticketing site. Doing so will allow you to receive email updates as we work to fix the problems you have identified and the features you have suggested, but it will require the creation of a separate account on that site.

You can also view our brochure to learn more about the CUNY Academic Commons. We recommend that you view it in “zoom to page” mode by clicking on the “zoom” button on the slideshow’s bottom toolbar:

If you can’t find what you’re looking for in any of our help documents, please contact us and we’ll get back to you as soon as possible.

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