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Public Group active 1 year ago

Group Avatar not uploading properlly

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  • #13565
    Michael Ferraro
    Participant

    I have tried to upload a Group Avatar for a group I created today. I have not had trouble in the past. The 1st problem is shown in the attached screen grab. Once I click the Crop button the JPEG image uploads but has a very small crop of the upper left corner of the image.

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    #20836

    Sorry you’re running into this issue, Michael. We’ve experienced problems with the avatar cropping tool and specific browsers before (see these tickets – http://redmine.gc.cuny.edu/issues/show/418 and http://redmine.gc.cuny.edu/issues/show/352 ). I’ll open a new ticket for this, but can you let me know what browser you were using? As a quick workaround, you might try using another browser if you have another one on your computer. But we’ll work on this issue as soon as we have more info.

    #20837
    Michael Ferraro
    Participant

    yes — Safari 5.0.3 under 10.6.5 on 2.8Gh i7
    thanks

    I posted a seperate issue regarding member requests.
    I offer the comment that managing members might
    be streamlined at bit. It would be nice to paste a list
    into the send email page. Selecting more than a few
    members to send group request is a bit slow. Doing
    an include of some form of pre-defined group would
    be helpful

    As you can see I am encouraging wide use within our dept. I
    will have to prod and remind many of the faculty to
    participate in these forums. But, I do believe they
    will be quite helpful for us.

    thanks again, Matt

    m

    #20838
    Michael Ferraro
    Participant

    I tried to upload file from Firefox 3.6 and got similar results

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    #20839

    Hi Michael,

    Thanks for this report. Here is the ticket for this problem:

    http://redmine.gc.cuny.edu/issues/show/531

    Feel free to create an account on Redmine (http://redmine.gc.cuny.edu) and to subscribe to the ticket if you want to receive email updates on it as we work on it.

    Thanks for your patience!

    Best,

    Matt

    #20840

    Michael, I opened a new ticket for your suggestion about streamlining group invitations, but I’d like to have some clarification on what you’re thinking about. When you have a chance, can you register for Redmine and add your thoughts to the ticket? http://redmine.gc.cuny.edu/issues/show/532

    Thank you, both for that and for promoting the use of the Commons.

    Best,

    Matt

    #20841
    Michael Ferraro
    Participant

    I registered at the redmin page but cannot log in. I got an “invalid user or password” page. I clicked the “forgot password” button and received an “unknown user” page.
    I tried to register again and got the attached page

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    #20842

    Hi Michael,

    I think you entered a typo while registering — in both your account listing and in your screenshot above, you spelled “lehman” as “lheman,” which would explain why you didn’t receive the account activation email.

    I just activated your account manually. When you have a chance, please log into the site and correct your email address (I can’t do it without your password).

    Please let me know off-list whether you run into any problems.

    Thanks,

    Matt

    #20843
    Michael Ferraro
    Participant

    thats what i get for working without my glasses on
    thanks
    m

    #20844

    Hi Michael – I did some testing and the avatar problem has to do with the plus-sign in the filename. Before uploading, rename the file to make sure it doesn’t have a plus-sign.

    That bug will be fixed in an upcoming version of the Academic Commons. Thanks for your report!

    #20845
    Michael Ferraro
    Participant

    Thanks Boone. I changed the name and uploaded the avatar.

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