A more extensive Help system is on the way. Until it’s ready, please explore these options:

  • The Commons runs on a blogging platform called WordPress. If you’re having trouble with it, please check out WordPress’s New to WordPress–Where to Start page.
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  • We’ve put our Frequently Asked Questions page on the Commons Wiki. If you have a question as you’re using the site, please add it to that page (you’ll have to create a wiki account first if you haven’t already done so), and we’ll do our best to answer it as quickly as possible.
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  • Please visit our Help forums to ask specific questions of members of this site..
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  • Please visit our Help and Support Blog for Screencasts and Tutorials.
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  • Wordpress.tv provides video tutorials that will help you use the WordPress blogging platform, which powers this site. The list below represents only a few of the tutorials of the many tutorials available:

     

      “The WordPress Dashboard – introduction” (01:58) » WordPress.tv (5 Jan. 2009)
      “How to customize the main interface (called the ‘Dashboard’) so that it works just the way you want it to.”

       

      “Customizing your writing settings” (00:58) » WordPress.tv (5 Jan. 2009)
      “How to change various options so that the interface for writing works just the way you want it to.”

       

      “Writing and publishing a post” (01:59) » WordPress.tv (15 Jan. 2009)
      “How to write and publish a post using WordPress.”

       

      “Adding categories and tags to your posts” (01:56) » WordPress.tv (14 Jan. 2009)
      “How to use categories and tags to organize the content in your site and make it easier for readers to find what they’re looking for.”

       

      “Embedding photos, videos, & audio into your posts” (01:46) » WordPress.tv (5 Jan. 2009)
      “How to insert photos, videos, audio or other media into your blog pages and posts.”

       

      “Saving and returning to draft posts & pages” (01:09) » WordPress.tv (14 Jan. 2009)
      “How to save posts & pages without publishing them so that you may come back later to continue your work. An explanation of your various draft options.”

       

      (list courtesy of via George H. Williams)

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  • And you can always contact us by email with questions or concerns.